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Suitsupply
Amsterdam, NH | Full Time
$78k-94k (estimate)
8 Months Ago
Salesforce Administrator
Suitsupply Amsterdam, NH
$78k-94k (estimate)
Full Time | Retail 8 Months Ago
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Suitsupply is Hiring a Salesforce Administrator Near Amsterdam, NH

What you will do:
  • Identify opportunities and implement improvements to enhance customer service processes and user experience within Salesforce Service Cloud
  • Improve existing automation processes using workflows, validation rules, process builder, and other automation tools to improve service efficiency.
  • Provide user support to the customer service team and other Salesforce users
  • Conduct training sessions to ensure all team members are proficient in using Salesforce Service Cloud effectively
  • Create KI’s and share them with the Customer Service team Collaborate with the IT development team to integrate Salesforce Service Cloud with other systems and applications.
  • Evaluate, install, and configure AppExchange applications to extend the functionality of Salesforce Service Cloud
  • Ensure data accuracy and integrity by performing regular data maintenance tasks and data validation checks
  • Create and maintain reports and dashboards to provide insights into service performance, customer satisfaction, and key performance indicators (KPIs)
Who you are:
  • Proven experience (3-5 years) as a Salesforce Administrator or similar role is preferred. Keen interest in is tech is required.
  • Strong understanding of customer service processes and best practices
  • Proficiency in Salesforce configuration, customization, and automation tools
  • Experience with data management, reporting, and dashboard creation within Salesforce
  • Familiarity with Salesforce integrations and AppExchange applications on a functional level
  • Detail oriented problem solver with string analytical skills
  • Strong communication and interpersonal skills to interact with cross-functional teams effectively
  • Ability to adapt to a fast-paced and dynamic work environment
  • Continuous learner with the ability to stay updated on Salesforce platform enhancements and industry trends
What you’ll get:
  • Competitive salary
  • Opportunity to set, optimize, and align the Customer Service roadmap that will guarantee future success on a global level
  • Set out the course that enables Suitsupply to continue its successful journey for years to come
  • Opportunity to build a career with one of the fastest growing companies in fashion

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$78k-94k (estimate)

POST DATE

09/21/2023

EXPIRATION DATE

07/09/2024

WEBSITE

suitsupply.nl

HEADQUARTERS

AMSTERDAM, NOORD-HOLLAND

SIZE

200 - 500

TYPE

Private

CEO

F. M. DE JONG

REVENUE

$50M - $200M

INDUSTRY

Retail

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Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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